Zitate von Russell Ackoff

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Russell Ackoff

Geburtstag: 12. Februar 1919
Todesdatum: 29. Oktober 2009

Russell Lincoln Ackoff war ein amerikanischer Organisationstheoretiker.

Russel Ackoff war Pionier in den Gebieten Operations Research und Systemdenken. Wikipedia

Photo: Bkobres, Own work / Public domain

Zitate Russell Ackoff

„The less sure managers are of their opinions, the more vigorously they defend them.“

—  Russell L. Ackoff

Quelle: 2000s, A little book of f-laws: 13 common sins of management, 2006, p. 8, bold text cited in: Gregory H. Watson (2010).
Kontext: The less sure managers are of their opinions, the more vigorously they defend them. Managers do not waste their time defending beliefs they hold strongly – they just assert them. Nor do they bother to refute what they strongly believe is false.

„Managers who don't know how to measure what they want settle for wanting what they can measure.“

—  Russell L. Ackoff

For example, those who want a high quality of work life but don't know how to measure it, often settle for wanting a high standard of living because they can measure it.
Quelle: 2000s, A little book of f-laws: 13 common sins of management, 2006, p. 4, bold text cited in: Colin J. Neill, Phillip A. Laplante, Joanna F. DeFranco (2011) Antipatterns: Managing Software Organizations and People.

„The only managers that have simple problems have simple minds.“

—  Russell L. Ackoff

Ackoff (2007) as cited in: Stefan Stern (2009) "Fond farewell to a brilliant thinker". in: Financial Times, November 9, 2009.
2000s
Kontext: The only problems that have simple solutions are simple problems. The only managers that have simple problems have simple minds. Problems that arise in organisations are almost always the product of interactions of parts, never the action of a single part. Complex problems do not have simple solutions.

„Out of this basic language, we build up the other languages of the sciences, beginning with the language of physics, and proceeding to biology, psychology, and the social sciences.“

—  Russell L. Ackoff

Charles West Churchman, Russell Lincoln Ackoff (1950) Methods of inquiry: an introduction to philosophy and scientific method. p. 185; Partly cited in: Britton, G. A., & McCallion, H. (1994). An overview of the Singer/Churchman/Ackoff school of thought. Systems Practice, Vol 7 (5), 487-521.
1950s
Kontext: … All other languages can be translated into the thing-language, but the thing-language cannot be translated into any other language. Its terms can only be reduced to what are called "ostensive" definitions. These consist merely of pointing or otherwise evoking a direct experience. Hence, the thing-language is absolutely basic. Out of this basic language, we build up the other languages of the sciences, beginning with the language of physics, and proceeding to biology, psychology, and the social sciences.

„The less important an issue is, the more time managers spend discussing it.“

—  Russell L. Ackoff

Quelle: 2000s, A little book of f-laws: 13 common sins of management, 2006, p. 16, bold text cited in: Gerald Haigh (2008) Inspirational, and Cautionary Tales for Would-be School Leaders. p. 142.
Kontext: The less important an issue is, the more time managers spend discussing it. More time is spent on small talk than is spent on large talk. Most talk is about what matters least. What matters least is what most of us know most about.

„Because we cannot yet (1) characterize all the possible experimental designs along quantitative scales and (2) generate cost-of-error functions, comparisons must be made in specific contexts rather than by use of analytic optimizing.“

—  Russell L. Ackoff

Quelle: 1960s, Scientific method: optimizing applied research decisions, 1962, p. 340 as cited in: Philosophica gandensia, Vol.6-7 (1968). p. 141.

„The basic managerial idea introduced by systems thinking, is that to manage a system effectively, you might focus on the interactions of the parts rather than their behavior taken separately.“

—  Russell L. Ackoff

Russell L. Ackoff and Fred Emery (1972) On purposeful systems, cited in: Lloyd Dobyns, Clare Crawford-Mason (1994) Thinking about quality: progress, wisdom, and the Deming philosophy. p. 40.
1970s

„[Ackoff also developed the circular organization concept. This structure is a democratic hierarchy with three essential characteristics:]
(1) the absence of an ultimate authority, the circularity of power;
(2) the ability of each member to participate directly or through representation in all decisions that affect him or her directly; and
(3) the ability of members, individually or collectively, to make and implement decisions that affect no one other than the decision maker or decision-makers.“

—  Russell L. Ackoff

Ackoff’s (1994) The Democratic Corporation: A Radical Prescription for Recreating Corporate America and Rediscovering Success. p. 117 cited in: Stuart A. Umpleby and Eric B. Dent. (1999) "The Origins and Purposes of Several Traditions. in Systems Theory and Cybernetics". in Cybernetics and Systems: An International Journal, Vol 30. pp. 79-103.
1990s

„Over time, every way of thinking generates important problems that it cannot solve.“

—  Russell L. Ackoff

Quelle: 1990s, Re-Creating the Corporation (1999), p. 3. Opening sentence.

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