Zitate von Russell Ackoff

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Russell Ackoff

Geburtstag: 12. Februar 1919
Todesdatum: 29. Oktober 2009

Russell Lincoln Ackoff war ein amerikanischer Organisationstheoretiker.

Russel Ackoff war Pionier in den Gebieten Operations Research und Systemdenken.

Zitate Russell Ackoff

„The less important an issue is, the more time managers spend discussing it.“

— Russell L. Ackoff
Context: The less important an issue is, the more time managers spend discussing it. More time is spent on small talk than is spent on large talk. Most talk is about what matters least. What matters least is what most of us know most about. p. 16, bold text cited in: Gerald Haigh (2008) Inspirational, and Cautionary Tales for Would-be School Leaders. p. 142.

„Managers who don't know how to measure what they want settle for wanting what they can measure“

— Russell L. Ackoff
Context: Managers who don't know how to measure what they want settle for wanting what they can measure. For example, those who want a high quality of work life but don't know how to measure it, often settle for wanting a high standard of living because they can measure it. p. 4, bold text cited in: Colin J. Neill, Phillip A. Laplante, Joanna F. DeFranco (2011) Antipatterns: Managing Software Organizations and People.

„The only managers that have simple problems have simple minds.“

— Russell L. Ackoff
Context: The only problems that have simple solutions are simple problems. The only managers that have simple problems have simple minds. Problems that arise in organisations are almost always the product of interactions of parts, never the action of a single part. Complex problems do not have simple solutions. Ackoff (2007) as cited in: Stefan Stern (2009) "Fond farewell to a brilliant thinker". in: Financial Times, November 9, 2009.

„Out of this basic language, we build up the other languages of the sciences, beginning with the language of physics, and proceeding to biology, psychology, and the social sciences.“

— Russell L. Ackoff
Context: … All other languages can be translated into the thing-language, but the thing-language cannot be translated into any other language. Its terms can only be reduced to what are called "ostensive" definitions. These consist merely of pointing or otherwise evoking a direct experience. Hence, the thing-language is absolutely basic. Out of this basic language, we build up the other languages of the sciences, beginning with the language of physics, and proceeding to biology, psychology, and the social sciences. Charles West Churchman, Russell Lincoln Ackoff (1950) Methods of inquiry: an introduction to philosophy and scientific method. p. 185; Partly cited in: Britton, G. A., & McCallion, H. (1994). An overview of the Singer/Churchman/Ackoff school of thought. Systems Practice, Vol 7 (5), 487-521.

„The less sure managers are of their opinions, the more vigorously they defend them.“

— Russell L. Ackoff
Context: The less sure managers are of their opinions, the more vigorously they defend them. Managers do not waste their time defending beliefs they hold strongly – they just assert them. Nor do they bother to refute what they strongly believe is false. p. 8, bold text cited in: Gregory H. Watson (2010).

„A corporation that fails to see itself as an instrument of all its stakeholders will probably fail to use them, and be used by them, effectively enough to survive in the emerging environment.“

— Russell L. Ackoff
p. 289.

„When a business is bought, it is bought for its potential—for its future, not its past.“

— Russell L. Ackoff
p. 133.

„Every culture has a shared pattern of thinking. It is the cement that holds a culture together, gives it unity. A culture's characteristic way of thinking is imbedded in its concept of the nature of reality, its world view.“

— Russell L. Ackoff
p. 4.

„In the Systems Age we tend to look at things as part of larger wholes rather than as wholes to be taken apart. This is the doctrine of expansionism. Expansionism brings with it the synthetic mode of thought much as reductionism brought with it.“

— Russell L. Ackoff
p. 14.

„In the spring of 1951 Churchman and I accepted appointments to (then) Case Institute of Technology in Cleveland because Case was committed to establishing an activity in Operations Research and Churchman and I had come to believe we could probably work better under this name than under the cloak of academic philosophy. By the end of 1952 we had formal approval, but not without faculty opposition, for the first doctoral program in Operations Research. From then on the Group and the program grew rapidly and flourished. Case became a mecca to which pilgrimages of operations researchers from around the world came. In 1958, Churchman, for personal reasons, migrated to the University of California at Berkeley where he established a similar activity. Academic Operations Research activities began to proliferate and flourish, many of them modeled on those at Case.“

— Russell L. Ackoff
Preface, cited in Gharajedaghi, Jamshid. Systems thinking: Managing chaos and complexity: A platform for designing business architecture http://booksite.elsevier.com/samplechapters/9780123859150/Front_Matter.pdf. Elsevier, 2011. p. xiii

„Despite the importance of systems concepts and the attention that they have received and are receiving, we do not yet have a unified or integrated set (i. e., a system) of such concepts. Different terms are used to refer to the same thing and the same term is used to refer to different things. This state is aggravated by the fact that the literature of systems research is widely dispersed and is therefore difficult to track. Researchers in a wide variety of disciplines and interdisciplines are contributing to the conceptual development of the systems sciences but these contributions are not as interactive and additive as they might be.“

— Russell L. Ackoff
As cited in: Journal of systems management. Vol. 25, p. 39. Association for Systems Management, 1974.

„Another common deficiency is the failure of some panaceas to take into account a social system's developmental responsibilities to its stakeholders.“

— Russell L. Ackoff
p. 253.

„The Machine Age’s commitment to cause and effect was the source of many dilemmas, including the one involving free will. At the turn of the century the American philosopher E. A. Singer, Jr., showed that science had, in effect, been cheating. It was using two different relationships but calling both cause and effect. He pointed out, for example, that acorns do not cause oaks because they are not sufficient, even though they are necessary, for oaks. An acorn thrown into the ocean, or planted in the desert or an Arctic ice cap does not yield an oak. To call the relationship between an acorn and an oak ‘probabilistic’ or ‘non deterministic causality,’ as many scientists did, was cheating because it is not possible to have a probability other than 1.0 associated with a cause; a cause completely determines its effect. Therefore, Singer chose to call this relationship ‘producer-product’ and to differentiate it from cause-effect.“

— Russell L. Ackoff
p. 224-225 as cited in: (2010) "The producer-product relation, and coproducers in systems theory". in the Coevolving blog, September 02, 2010.

„English does not contain a suitable word for 'system of problems.' Therefore, I have had to coin one. I choose to call such a system a mess“

— Russell L. Ackoff
p. 21.

„Managers cannot learn from doing things right, only from doing them wrong“

— Russell L. Ackoff
p. 37 cited in: Andrew Carey (2008) Inside Project Red Stripe: Incubating Innovation and Teamwork at the Economist. p. 49.

„My experience indicates that most managers receive much more data (if not information) than they can possibly absorb even if they spend all of their time trying to do so. Hence they already suffer from an information overload. They must spend a great deal of time separating the relevant documents. For example, I have found that I receive an average of 43 hours of unsolicited reading material each week. The solicited material is usually half again this amount.“

— Russell L. Ackoff
p. 148.

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Zitate von Russell Ackoff

Russell Ackoff

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