Frank Bunker Gilbreth Zitate

Frank Bunker Gilbreth gilt neben Frederick Winslow Taylor als einer der Mitbegründer der Unternehmensphilosophie, die von ihren Befürwortern als Scientific Management, oder in einer eher kritischen Sichtweise als Taylorismus bezeichnet wird. Wikipedia  

✵ 7. Juli 1868 – 14. Juni 1924
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Frank Bunker Gilbreth: Zitate auf Englisch

“All human activity is a matter of motion and decision.”

Gilbreth (1917) in: Popular Science, Dec 1920, p. 34 ( online http://books.google.nl/books?id=-ikDAAAAMBAJ&pg=PA34).

“Process-chart notes and information should be collected and set down in sketch form by a highly intelligent man, preferably with an engineering training and experience, but who need not necessarily have been previously familiar with the actual details of the processes. In fact, the unbiased eye of an intelligent and experienced process-chart maker usually brings better results than does the study of a less keen man with more special information regarding present practices of the processes. The mere act of investigating sufficiently to make the notes in good enough condition for the draftsman to copy invariably results in many ideas and suggestions for improvement, and all of these suggestions, good and bad, should be retained and filed together with the description of the process chart. These suggestions and proposed improvements must be later explained to others, such as boards of directors, managers and foremen, and for best results also to certain workmen and clerks who have special craft or process knowledge. To overcome the obstacles due to habit, worship of tradition and prejudice, the more intelligence shown by the process-chart recorder, the sooner hearty cooperation of all concerned will be secured. Anyone can make this form of process chart with no previous experience in making such charts, but the more experience one has in making them, the more certain standard combinations of operations, inspection and transporting can be transferred bodily to advantage to the charts of proposed processes.”

Quelle: Process charts (1921), p. 5-6.

“It… has long been realized by those engaged in the work of installing scientific management, that transference of skill is one of the most important features(*)… The importance of transference of skill was realized many years ago. Studies in division of work and in elapsed time of doing work were made by Adam Smith, Charles Babbage, M. Coulomb and others, but accurate measurement in management became possible when Mr. Taylor devised his method of observing and recording elementary unit net times for performance with measured allowance for fatigue.
It is now possible to capture, record and transfer not only skill and experience of the best worker, but also the most desirable elements in the methods of all workers. To do this, scientific management carefully proceeds to isolate, analyze, measure, synthesize and standardize least wasteful elementary units of methods. This it does by motion study, time study and micro-motion study which are valuable aids to sort and retain all useful elements of best methods and to evolve from these a method worthy to be established as a standard and to be transferred and taught. Through this process is made possible the community conservation of measured details of experience which has revolutionized every industry that has availed itself of it.”

Quelle: The present state of art of industrial management, 1913, p. 1124-5 ; (*) See Primer of Scientific Management, F. B. Gilbreth, p. 56; Psychology of Management, L. M. Gilbreth, chap. 8; Motion Study, F. B. Gilbreth, p. 36.

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