„If these responsibilities were applied to the total organization, they might reflect the job description of the general manager. This analogy between project and general managers is one of the reasons why future general managers are asked to perform functions that are implied, rather than spelled out, in the job description.“

Quelle: Project management: a systems approach to planning, scheduling, and controlling (1979), p. 95-96 (1e ed. 1979) cited in: Howard G. Birnberg (1992) New directions in architectural and engineering practice. p. 192

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Harold Kerzner10

American engineer, management consultant 1940

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— Richard Boyatzis American business theorist 1946

Quelle: Competent manager (1982), p. 7-8.

„The project manager’s job is not an easy one. Project managers may have increasing responsibility, but very little authority. This lack of authority can force them to “negotiate” with upper-level management as well as functional management for control of company resources. They may often be treated as outsiders by the formal organization.“

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— Harold Kerzner American engineer, management consultant 1940

Quelle: Project management: a systems approach to planning, scheduling, and controlling (1979), p. 10 (2e ed. 1984) partly cited in: Frederick Betz (2011) Managing Technological Innovation. p. 172

„The models of management which individuals and organizations use come from a variety of sources. Sometimes the model comes from a theory. The theory may emerge from someone's thoughts about the desired characteristics of a manager, or about the characteristics of competent managers. Sometimes the model comes from a panel. A group of people, possibly in the job or at levels above the job within the organization, generates a model through discussion of what is needed to perform a management job competently.“

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— Richard Boyatzis American business theorist 1946

Quelle: Competent manager (1982), p. 7.

„The Competent Manager: A Model for Effective Performance offers an empirical, total system approach that determines which characteristics of managers enable them to be effective in various management jobs.“

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— Richard Boyatzis American business theorist 1946

Introduction text.
Competent manager (1982)

„This book undertakes the study of management by utilizing analysis of the basic managerial functions as a framework for organizing knowledge and techniques in the field. Managing is defined here as the creation and maintenance of an internal environment in an enterprise where individuals, working together in groups, can perform efficiently and effectively towards the attainment of group goals. Managing could, then, be called ""performance environment design."" Essentially, managing is the art of doing, and management is the body of organized knowledge which underlies the art.
Each of the managerial functions is analyzed and described in a systematic way. As this is done, both the distilled experience of practicing managers and the findings of scholars are presented., This is approached in such a way that the reader may grasp the relationships between each of the functions, obtain a clear view of the major principles underlying them, and be given the means of organizing existing knowledge in the field.
Part 1 is an introduction to the basis of management through a study of the nature and operation of management principles (Chapter 1), a description of the various schools and approaches of management theory (Chapter 2), the functions of the manager (Chapter 3), an analytical inquiry into the total environment in which a manager must work (Chapter 4), and an introduction to comparative management in which approaches are presented for separating external environmental forces and nonmanagerial enterprise functions from purely managerial knowledge (Chapter 5)…“

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— Harold Koontz 1909 - 1984

Quelle: Principles of management, 1968, p. 1 (1972 edition)

„There are always “class or prestige” gaps between various levels of management. There are also functional gaps between working units of the organization. If we superimpose the management gaps on top of the functional gaps, we find that companies are made up of small operational islands that refuse to communicate with one another for fear that giving up information may strengthen their opponents. The {[w|project manager}}’s responsibility is to get these islands to communicate cross-functionally toward common goals and objectives.“

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— Harold Kerzner American engineer, management consultant 1940

Quelle: Project management: a systems approach to planning, scheduling, and controlling (1979), p. 4 (2e ed. 1984)

„Loss of market begets unemployment. Emphasis has been on short-term profit, to the undernourishment of plans that might generate new product and service that would keep the company alive and provide jobs and more jobs. It is no longer socially acceptable performance to lose market and to dump hourly workers on to the heap of unemployed.
The basic sickness of American industry and resulting unemployment is failure of top management to manage. Loss of market, and unemployment, are not foreordained. They are not inevitable. They are not acceptable. The day is past when people in management need not know anything about management by which I mean to include problems of production, supervision, training.“

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— W. Edwards Deming American professor, author, and consultant 1900 - 1993

Quelle: Quality, Productivity and Competitive Position, (1982), p. i; Preface

„To want a job that exercises a man’s capacities in an enterprise useful to society, is utopian anarcho-syndicalism; it is labor invading the domain of management. No labor leader has entertained such a thought in our generation. Management has the “sole prerogative” to determine the products.“

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— Paul Goodman, buch Growing Up Absurd

Quelle: Growing Up Absurd (1956), p. 37.

„[It was Andrew's intention to supply a] conceptual framework for thinking about the problems that confront the general manager, breaking his problems down into more manageable units, and proposing a sequence in which they might be reasonably ranked and considered.“

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— Kenneth R. Andrews Business scholar 1916 - 2005

Quelle: Quote, The Concept of Strategy, 1971, p. 2

„I am terribly saddened to learn of the passing of Harry Dalton. He was one of the great general managers of our generation. I was fortunate to have him serve as general manager of the Milwaukee Brewers from 1978 through 1991.“

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— Bud Selig American baseball executive 1934

„Let me deal here with what General Motors includes and with the responsibility that rests on its management.“

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— Alfred P. Sloan American businessman 1875 - 1966

Alfred P. Sloan in The Turning Wheel, 1934

„One must permit his people the freedom to seek added work and greater responsibility. In my organization, there are no formal job descriptions or organization charts.“

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— Hyman George Rickover United States admiral 1900 - 1986

The Rickover Effect (1992)
Kontext: One must permit his people the freedom to seek added work and greater responsibility. In my organization, there are no formal job descriptions or organization charts. Responsibilities are defined in a general way, so that people are not circumscribed. All are permitted to do as they think best and to go to anyone and anywhere for help. Each person is then limited only by his own ability.

„Project management is the planning, organizing, directing, and controlling of company resources for a relatively short-term objective that has been established to complete specific goals and objectives. Furthermore, project management utilises the systems approach to management by having functional personnel (the vertical hierarchy) assigned to a specific project“

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— Harold Kerzner American engineer, management consultant 1940

the horizontal hierarchy
Quelle: Project management for executives (1982), p. 3

„Another reason is because industry is the most important field of human activity, and management is the fundamental element in industry. It is now generally recognized that not bankers, not stockholders, but management is the pivot of business success. It is good management that draws credit, that draws workers, that draws customers. Moreover, whatever changes should come, whether industry is owned by individual capitalists, or by the State, or by the workers, it will always have to be managed. Management is a permanent function of business.“

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— Mary Parker Follett American academic 1868 - 1933

Quelle: Dynamic administration, 1942, p. xx

„Management has a design and operation function, as does engineering. The design is usually done under the heading of organization. It should be noted first that the performance of a group of people is a strong function of the capabilities of the individuals and a rather weak function of the way they are organized. That is, good people do a fairly good job under almost any organization and a somewhat better one when the organization is good. Poor talent does a poor job with a bad organization, but it is still a poor job no matter what the organization. Repeated reorganizations are noted in groups of individuals poorly suited to their function, though no amount of good organization will give good performance. The best architectural design fails with poor bricks and mortar. But the payoff from good organization with good people is worthwhile.“

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— Robert E. Machol American systems engineer 1917 - 1998

Quelle: System Engineering (1957), p. 514; As cited in: Joseph E. Kasser (2010) " Seven systems engineering myths and the corresponding realities http://www.synergio.nl/media/59286/7_myths_of_se.pdf"

„Many organizations and their managers drive toward the future while looking through the rear-view mirror. They manage in relation to events that have already occurred, rather than anticipate and confront the challenges of the future.“

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— Gareth Morgan Organizational theorist 1943

Morgan (1988) Riding the waves of change: developing managerial competencies for a turbulent world. p. 4